Careers.

• Builds strong customer relationships, loyalty, and retention by providing an amazing customer experience.
• Attracts and retains potential customers by maintaining and exemplifying professional and technical knowledge of product and service questions.
• Works with a variety of customers to satisfy their needs, create solutions, and ensure a smooth sales process.
• Supports a culture of continuous improvement by identifying and suggesting process improvements.
• Suggests/recommends products and services to customers to meet organizational sales goals, all while coordinating future sales efforts with other departments.
• Raises awareness of potential new products and/or services by collecting customer information and analyzing customer needs.
• Contributes to team success and company strategies by accomplishing organizational goals.
• Other duties assigned by the manager

Qualifications

• High School diploma or equivalent
• At least 1-2 years of Customer Service or Sales experience
• Ability to operate PC-based programs
• Effective communication skills, both verbal and written, and can convey information clearly and concisely
• Demonstrates a commitment to providing superior customer service
• Ability to make sound customer service decisions, while balancing the best interests of the company and the customer
• Professional in attitude and action
• Efficient time management skills and ability to prioritize work
• Bi-lingual in Spanish is a plus, but not required Work Environment
• Required to sit 8-10 hours a day, taking incoming calls, placing outbound calls, or processing off-phone work
• Daily interaction with customers, internal team members & various business partners in a family-based atmosphere
• Office environment with the moderate noise level
• Regular use of a computer, keyboard, and mouse
• Occasionally lift and/or move up to 10 pounds

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, SKILLS, EFFORTS, AND REQUIREMENTS ASSOCIATED WITH THE JOB. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED AS ASSIGNED.

Under limited supervision, the mechanic position performs work of considerable
difficulty in the repair and maintenance of vehicles and equipment; performs related
work as assigned.

Duties & Responsibilities:

• Work under a crew leader performing tasks to get a job completed.
• Inspect machines, engines, transmissions, etc., and run diagnostic tests to discover functionality issues.
• Perform thorough maintenance on machinery, equipment, and systems.
• Perform quality inspections prior to returning the vehicle into service.
• Participates in on-the-job training with onsite personnel.
• Prepares and maintains records and reports.

Additional Attributes:

• Strong problem-solving skills
• Work cross-functionally within the organization
• Time management
• Attention to details
• Excellent communication skills
• Ability to travel

Qualifications:

• High School Diploma
• 3-5 years of experience in a related field preferred
• Working knowledge of hand tools, light metal fabrication (drilling, welding, forming)
• Ability to work in a team environment
• Truck mechanic skill or experience a plus
• Must be able to lift 50 lbs.

Job Type: Full-time

Experience:

• 3-5 of experience in a related field (Preferred)

Education:

• High school or equivalent (Required)

Work authorization:

• United States (Required)

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, SKILLS, EFFORTS, AND REQUIREMENTS ASSOCIATED WITH THE JOB. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED AS ASSIGNED.

Build the best tow trucks in the country! You will be responsible for building and installing wreckers and car carriers and other tasks assigned by management. This includes the installation, mounting, and wiring of body along with custom fabrication and general upfitting of equipment and accessories.  Must be able to work well with a teammate and crew leader and have an open mind for learning.

Duties and Responsibilities

• Work under a crew leader performing tasks to get a job complete

• Inspecting finished product and conducting repairs aiming for maximum reliability

• Responsible for quality of product prior, during, and after installation.

• Perform all safety and housekeeping duties

• Other duties as requested, directed or assigned by the Crew Leader and management

Qualifications

• Must be able to lift 50 lbs.

• 3-5 years of experience in related field preferred

• Working knowledge of hand tools, light metal fabrication (drilling, welding, forming)

• Truck mechanic skill or experience a plus

• High school diploma 

Applications will be accepted until the position is filled.  

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, SKILLS, EFFORTS, AND REQUIREMENTS ASSOCIATED WITH THE JOB. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED AS ASSIGNED.

This driving position responsibility includes the delivery of new and used trucks throughout the midwest and across the nation. Duties also include shuttling of trucks to meet with salespeople or customers and airport pick-ups of customers and Zip’s AW Direct employees. This position requires the proper loading, securing, and unloading of vehicles on tow trucks. Must have a positive attitude, professional demeanor, and the ability to adapt to changes quickly. 

Duties and Responsibilities

• Safely deliver or shuttle tow trucks, people, parts, etc. 

• Complete pre-trip inspections of each vehicle and ensure the truck is current on DOT inspection before departure.

• Ensure the vehicle is equipped with the tools and straps needed to complete the delivery/pickup.

• Maintain clean vehicles at all times 

• Other duties as requested or assigned by the Logistics Coordinator

Qualifications

• Class A or Class B CDL required.

• Must be able to lift 50 lbs.

• Driving experience preferred.

• Working knowledge of DOT Regulations. 

• Truck mechanic skill or experience a plus

• Clean driving record for the last 5 years (exceptions)

Benefits

N/A for part time employees.

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, SKILLS, EFFORTS, AND REQUIREMENTS ASSOCIATED WITH THE JOB. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED AS ASSIGNED.

• Develop strong customer relationships by providing a successful service delivery experience
• Properly complete work orders and maintain control until closed and invoiced.
• Verify warranties and prepare estimates
• Answer incoming calls to meet caller's expectations in a professional and timely manner
• Coordinate with the Shop Foreman for proper work scheduling of all shop business

Qualifications

• High School diploma or equivalent
• CDL (preferred)
• 3-5 years of experience in related field preferred
• Effective communication skills, both verbal and written and can convey information clearly and concisely
• Excellent customer service skills
• Demonstrate basic computer knowledge
• Good organizational skills
• General understanding of mechanical/technical terms
• Excellent leadership abilities

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, SKILLS, EFFORTS, AND REQUIREMENTS ASSOCIATED WITH THE JOB. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, MANAGEMENT RESERVES THE RIGHT TO REVISE THE JOB OR TO REQUIRE THAT OTHER OR DIFFERENT TASKS BE PERFORMED AS ASSIGNED.