Ruth Egan Manages Zip’s Store in Michigan

In 2012, Zip’s opened a second location in the Detroit suburb of Taylor, Mich. Like the main campus in New Hampton, Iowa, the Michigan store features truck sales and service, a parts department and a retail outlet--just on a smaller scale.

Since opening 11 years ago, the staff there has grown from four employees to 11, and among the original hires is Store Manager Ruth Egan, this month’s ‘Meet an Expert’ at Zip’s. Ruth said foot traffic, phone calls and office duties seem to keep each day interesting for her.

“We are always busy here at our Michigan store,” she said. “From helping customers and taking calls to putting parts away and delivering trucks, there is always something that needs to be done at Zip’s.”

Ruth joined Zip’s after working 10 years at the Michigan Humane Society and then three years as an animal control officer. While having little in common, Ruth said the shift in careers was made easier by the upbeat working environment promoted at Zip’s.

“They are definitely different jobs,” Ruth admitted. “I love that everyone who works for Zip’s is like family. The friendships that I have built at work are amazing. Whether they work in Iowa or here in Michigan, I love my Zip’s family.”

A Michigan native, Ruth said she appreciates being able to work close to home and be near her family. She is mother to six-month-old Makayla and six-year-old Marley, who will turn 7 this Fourth of July and who may also become a future employee at Zip’s.